Comments on: What United Airlines could learn from JAL

By: cspag (Chris Spagnuolo ?)

cspag (Chris Spagnuolo ?) — Fri, 12 Dec 2008 16:07:01 +0000

RT @DalydeGagne: Saw recently that CEO of United salary in the millions; CEO of JAL makes less than $200,000...http://is.gd/adus

By: PINGBACK

PINGBACK — Tue, 09 Dec 2008 21:01:49 +0000

PINGBACK: http://boardingarea.com/blogs/thingsinthesky/2008/12/06/saturday-links-22/

Here’s a great article comparing the CEOs of JAL and United. (Hat tip to Max for the link.)

By: Mark

Mark — Mon, 08 Dec 2008 06:48:57 +0000

Tell you what–as a 20-year employee of UAL, I’d be happy to trade Tilton for Nishimatsu.

By: yaz

yaz — Fri, 05 Dec 2008 04:33:12 +0000

i agree with Mac. Japan Airlines is not so good companis of Japan.They walk on thin ice because of their over $100 bil. huge liability for spending their highest abour cost of the airlines on earth. CNN send another messege to the world as a paid publicity on JAL.

By: Mac

Mac — Fri, 05 Dec 2008 01:35:48 +0000

Contrary to opinions above, JAL is NOT a splendid company.
JAL, even if a top-10 world airline, suffers from lots of problems about labor-management relations during recent 2 dacades. The airline has labor unions of type of jobs; pilots, flight attendants, engineers, and other type of employees. The relations of JAL and these labor unions are so bad. And average wage of the pilots is high because of the strongness of the pilots’ labor union. As a result, the personnel expenses highly suppressed the management.
In addition, in the company, they have insider power groups and these factions make JAL not to obtain effective management. The airline is not successful in low cost management, marketing, & diversification.
Nishigaki, who took office as the president last year, by reducing his salary & frindge benefits, showes his message to radicaly restruct JAL’s efficiency to the labor unions, employees, & insider power groups.
This type of management; cut CEO’s own benefit first, is NOT strange and a rare case in Japan. Japanese people evaluate much more moral & ethic rather than money, especially when they are leaders. If a Japanese top leader cuts his benefit at first, employees find the re
ason & assent of the hard management condition.
According to one Chineses old saying, “Lead the way by setting an example”. Indian Mahatma Gandhi said, “You must be the change you wish to see in the world”. In Japan, even if modern age, many traditional social wisdoms exsist in common.

By: Joy'll Cambridge

Joy'll Cambridge — Fri, 05 Dec 2008 00:06:26 +0000

I am a former CEO/COO myself of my own firm & for years prior of course, to selling my share of the firm to my associates (at a 500% profit) who became my business partners, I did not draw a salary from the company to help sustain our growth. So many American companies, have it BACKWARDS. Being in such a capitalistic environment as the U.S. they cannot help but be that way unfortunately.

By: cspag (Chris Spagnuolo ?)

cspag (Chris Spagnuolo ?) — Thu, 04 Dec 2008 16:13:46 +0000

RT @perrybelcher: Who else thinks $15 to check a bag on Delta is a major scam? @cspag says I do, check out http://is.gd/adus for the proof.

By: Chris

Chris — Thu, 04 Dec 2008 04:29:06 +0000

Thanks Tony. Correction noted and made.

By: MaxFlight (Max Flight)

MaxFlight (Max Flight) — Thu, 04 Dec 2008 04:00:41 +0000

From edghopper blog: What United Airlines could learn from JAL. http://tinyurl.com/5mzc68 I miss those business trips to Tokyo.

By: Tony

Tony — Thu, 04 Dec 2008 03:28:58 +0000

Thanks for another interesting article on running a good company.

One correction – the United statistics are not actually on United’s own site as your hyperlink suggests. They’re on some kind of shadow site (check the spelling carefully!).

By: Avi Weiss

Avi Weiss — Wed, 03 Dec 2008 20:30:08 +0000

I think the lesson that can be learned are so obvious and simply stated that they require no additional explicit listing.

I think the real issue is will the United board of directors take action to force reduction in unwarranted compensation, and work to get the company profitable again.

-avi

By: Dr. Jerry Dollar

Dr. Jerry Dollar — Wed, 03 Dec 2008 18:47:37 +0000

Having flown 1.2 million miles in my life (and growing), I have flown over 50 different airlines. Any business carries a trickle down effect from the office of the CEO. Even without your facts and figures, the sheer pride of the JAL flight crew and cabin staff told me I was dealing with a different corporate culture. Example: UAL to Narita . . . the flight attendant was insulted that I asked her to find a blanket for me. JAL to Narita . . . three flight attendants dropped everything to find a pair of slippers that would fit my oversized American feet!

Enough said!

Thanks for the insights,

Dr. Jerry Dollar
JV.Dollar@EnerisQ.com

By: Thomas Boyle

Thomas Boyle — Wed, 03 Dec 2008 14:58:15 +0000

In Japan, honor is still an important ethic. In most of the countries I have traveled to I would say the same.

If you consider, how many centuries other cultures have existed, China, 60, Egypt 50, Japan 40, Russia 30, Europe 30, England 25, …etc … and our own country is just 2 centuries old, perhaps the 2 year old still has much to learn…..

Tom

PS. It always makes me wonder, why does the United Nations allow the 2 year old have all the guns? ….Hmmmmm? I bet the 2 year old at your house, has less ‘real’ guns than say Grandma & Grandpa.